Contact us

By Mail

Through the Support Desk
All the Softron team members all over the world receive these emails so they can answer from different timezones and in different languages (English, French, Spanish, German and Dutch)

For all support questions, submit a ticket on our helpdesk: softron.zendesk.com  (don't forget to consult our knowledge base first).

You can also send us an email here.

Postal Addresses

HEADQUARTERS
Softron Media Services, a division of
Softron Microcomputing S.A./N.V.
Avenue Molière, 470
1050 Brussels
Belgium
Fax: +32 2 706 52 66


IBS (US Subsidiary)
3311 South Rainbow Boulevard. Suite 102
Las Vegas, NV 89146
United States of America

By Phone

The preferred way to contact us is via email, but for urgent matters, you can contact us by phone. Depending on the time and in which language you want to call us, you can call the european team or the IBS team in the US.
At GMT-8
USA - Nevada

Phone: +1 (702) 606-4221
Skype ID: mike_skibra (sales)
softronibs (support)

Reachable: 
Current Time in Las Vegas
Languages:
  • English
  • Spanish
  • German
At GMT+1
Europe - Belgium

Phone: +32 2 771 73 71
Skype ID: softronmedia
(only calls, no chat possible)

Reachable: 
Current Time in Brussels
Languages:
  • French
  • English
  • Dutch